Connect with Sri Lanka's Meta WhatsApp Cloud API Specialists
Accelerate your enterprise customer communications. Get help setting up your official WhatsApp Cloud API, verified green tick sender identity, local Sri Lankan bank payment invoicing, or custom CRM integrations.
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Operations & Support
Frequently Asked Questions
Can I keep my existing Sri Lankan phone number?
Yes! You can connect any active Dialog, Mobitel, SLT-Mobitel, Airtel, or Hutch number. If the number is currently registered on normal WhatsApp, we guide you through a 2-minute migration to Meta Cloud API without losing your phone number.
How do subscription and message payments work?
Subscriptions are billed in transparent Sri Lankan Rupees (LKR) with zero USD currency exchange headaches. You can pay via local bank transfer or mobile money. Meta WhatsApp per-conversation charges are paid directly to Meta.
Can we build custom chatbot flows for our store?
Absolutely. HTGWA CLOUD features a visual drag-and-drop workflow canvas and native WhatsApp Flow form builder. You can trigger external APIs to verify orders, fetch order status, send payment bank details, and take orders inside WhatsApp.
Do you support Sinhala and Tamil AI bots?
Yes! Our built-in conversational AI engine natively understands English, Tamil (தமிழ் / Tanglish), and Sinhala (සිංහල / Singlish), providing automated resolution with over 89% customer deflection.