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Contact Name
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WhatsApp Cloud API Hub
Send and receive messages with official Meta WhatsApp Business Cloud API.
Select a chat from the left or click New Chat to start.
End-to-end encrypted with Meta WhatsApp Cloud API
WhatsApp Business Numbers
Manage up to 5 verified WhatsApp numbers. Switch active sender instantly for live chats and campaigns.
1 / 5 Numbers Connected
Category
Industry & Features
✨ All Features
⚡ WhatsApp Flows
🍔 Order Management & Food
📅 Appointment Booking
⭐ Feedback & Support
🔒 Security & OTP (Auth)
Custom wizard without library dependency
English (US) templates ▾
Showing official Meta template blueprints
Meta WhatsApp Flows Studio
Build, preview, and test native interactive multi-screen forms, surveys, and bookings directly inside WhatsApp.
Quick Replies Manager
Create shortcuts triggered by typing / inside the chat composer for instant responses with optional media attachments.
| Shortcut Trigger | Number Scope | Message Body | Media Attachment | Actions |
|---|
Visual Automation Flows
Build multi-step automated conversational workflows, auto-responders, and interactive bots for your WhatsApp numbers.
Contact Management
Manage your business WhatsApp customer directory, customer tags, company details, notes, and direct message actions.
Total Contacts
0
24h Active Windows
0
Starred VIP Contacts
0
Analytics
Track real-time delivery performance, message volume trends, and failure share across your connected WhatsApp numbers.
Total Volume
0
All inbound & outbound
Delivery Rate
0%
0 delivered of 0 sent
Inbound Customers
0
0 customer inquiries
AI Auto-Replies
0
100% autonomous deflection
AI Spend & Tokens
Rs. 0.00
0 total tokens consumed
Knowledge Gaps
0 Pending
0 solved in AI knowledge
Delivery Rate
| Message Type | Total | Delivered | Rate |
|---|
Failure reason share
0
Failed
No failed messages in this time range.
Message Volume & Delivery Rate Trend
Total Volume
Delivered
Overall Delivery Rate %
Message details
| Date | Total messages | Delivered | Read | Failed | Sent | Delivery rate | Read rate |
|---|
Enterprise AI Agent Studio
Multi-Tenant v3.0 ActiveDeploy enterprise-grade conversational AI agents using Novita AI, OpenAI, or Google Gemini. Bring your own keys (BYOK) for zero markups, or utilize managed platform models with per-token billing in LKR. Connect live product APIs, configure business identity, and auto-learn customer knowledge.
AI Status
Active (ON)
AI Credit
Rs. 0.00
AI Prompt & Knowledge Scope:
Configure Company-Wide Master Prompt or switch to an individual WhatsApp number to manage its dedicated prompt.
AI Model Provider & Key Ownership
Choose whether to use the platform's ready-to-use models (prepaid token billing in LKR) or bring your own API keys for free platform usage.
0.70
0.0 (Strict / Accurate)
1.0 (Creative / Expressive)
Master System Prompt
Write or paste the system prompt. Inbound messages will strictly execute this prompt.
Configuring prompt for: All Numbers (Company Master Prompt)
Business FAQs, Policies & Knowledge Base (Phase 6)
Add detailed business knowledge, FAQs, payment methods, delivery policies, and bank transfer details.
Live Product Catalog & Real-Time Price API Integration
Fetch live product prices, top-up packages, or stock rates using GET or POST. The AI dynamically injects real-time prices into customer conversations whenever they inquire about rates or catalog items.
Only the value of this property or nested object will be supplied to the AI context.
Full Live Product API Response
HTTP 200 OK
0 items
100% Full Access Guaranteed: The complete API response below is fed directly into your AI agent's system prompt in real-time. No truncation or data limits applied.
Client AI Credit Balance
Rs. 0.00
LKR Prepaid
Active Rate Card: Rs. 450.00 / 1M Input Tokens • Rs. 900.00 / 1M Output Tokens
Redeem AI Credit Voucher Code
Have an AI Reload voucher code from WhatsApp Billing (+94 70 691 8599)? Enter it below to instantly credit your balance.
Total Tokens
0
0 in / 0 out
Total LKR Cost
Rs. 0.00
Platform usage billed
AI Requests
0
Auto-replies & smart suggestions
Avg Latency
0 ms
End-to-end response time
Provider & Model Breakdown
| Provider | Model | Requests | Total Tokens | Cost (LKR) |
|---|---|---|---|---|
| No provider usage data recorded yet. | ||||
Customer Q&A & Knowledge Gaps
Unanswered customer questions captured during auto-replies. Solve them with approved answers to expand the AI model knowledge base in real time.
Pending Review
0
Solved in Knowledge
0
Skipped
0
Total Questions
0
Loading Q&A knowledge gaps...
Detailed AI Token Activity Logs (Recent 50)
| Time | WhatsApp / Phone | Provider / Model | Tokens (In / Out / Tot) | Cost (LKR) | Intent | Safety / Escalation | Latency | AI Response & Reason |
|---|---|---|---|---|---|---|---|---|
| Loading recent token logs... | ||||||||
WhatsApp Web Simulator
Test your configured AI agent against live customer questions in English, Tamil, Sinhala, and Tanglish.
1-Click Test Scenarios (from master_propmt.md):
Type a message or click a scenario chip above to test your agent.
JSON Contract Inspector
Inspect raw output validated against Phase 7 JSON contract.
Tokens: 0
Est. Cost: Rs. 0.00
Latency: 0 ms
Human Handoff: No
{
"status": "ready",
"message": "Send a test prompt to inspect the validated JSON contract output."
}
Q&A Knowledge Gaps & Unanswered Questions
When customers ask questions that the AI cannot answer from approved business information, they are detected and logged here. Solve them with approved answers to automatically expand the AI's knowledge base and reinforce system prompts in real time.
Pending Review
0
Solved & In AI Knowledge
0
Skipped
0
Total Questions
0
Loading Q&A knowledge gaps...
Live Webhook Inspector
Inspect real-time incoming Meta WhatsApp Cloud API webhooks, inbound messages, delivery statuses, and verification challenges.
Super Admin Master Control
Manage company tenant logins, assign plans (Free / VIP), configure global Meta Facebook App credentials, and inspect logged-in devices.
| Company Name | Username | Plan | Max Numbers | Connected | Status | Last Active | Actions |
|---|
Generate VIP License Codes
Generate single-use license codes for companies to redeem VIP access with custom validity durations.
| License Code | Validity | Status | Redeemed By Company | Created Date | Actions |
|---|
Global Facebook Login & OAuth Credentials
Configure your Meta App Facebook Login credentials here. Individual WhatsApp Numbers configure their own Phone ID, WABA ID, Permanent System User Access Token, and Webhooks under the Numbers management tab.
| Device | IP Address | Login Method | Created | Last Active | Action |
|---|
Total Storage Used
0 MB
0 files in Cloudflare R2
Chat Media Files
0 MB
0 files (retention eligible)
Protected Assets IMMUNE
0 MB
0 Quick Reply & Bot files
Local Server Disk
0 MB
0 uploads on disk
Media Retention & Storage Optimizer
Quick Replies SafeClean up old WhatsApp inbound/outbound chat media files beyond your retention window. Quick Reply media, workflow attachments, and sticker libraries are permanently protected and will NEVER be deleted.
Cloudflare R2 Credentials & Endpoint
Zero-egress cloud object storage for unlimited media retention without data retrieval fees.
Company Storage Usage Breakdown
Real-time allocation across tenant companies| Company Name | Total Files | Chat Media | Protected Assets (Quick Replies) | Total Storage | Action |
|---|---|---|---|---|---|
| Loading storage statistics... | |||||
Super Admin AI Engine Controls
Manage master platform API keys for Novita AI, OpenAI, and Google Gemini, configure per-1M LKR token pricing rates, and recharge client wallets.
Master Provider API Keys
Platform Token Pricing in LKR (Per 1 Million Tokens)
Rs.
Rs.
Credit Client AI Wallet
Generate & Manage AI Credit Reload Voucher Codes
Generate single-use prepaid voucher codes (e.g. AIC-XXXX-XXXX) to send to customers over WhatsApp (+94 70 691 8599). Companies can redeem them directly in their dashboard.
Active & Redeemed Voucher Inventory
| Voucher Code | Credit Amount | Status | Redeemed By | Redeemed At | Created Date | Action |
|---|---|---|---|---|---|---|
| Loading voucher inventory... | ||||||
Enterprise Email Notification System (Hostinger SMTP)
Inspect and test-send the 5 official branded HTML email notification templates powered by Hostinger SSL SMTP.
Account Settings & Logged Devices
Manage your account profile, change security password, and manage devices currently logged into your account.
Company
Recommend size of 640 × 640 px, <5MB
Bill address
Account Profile
Redeem VIP License Code
Enter a VIP license code generated by Super Admin to upgrade your account plan to VIP.
Change Password
Logged-in Devices
You stay logged in until you log out. If you notice an unfamiliar device, revoke it below.
Developer API & External Project Mode
Connect your websites, e-commerce, CRM, or backend services to send WhatsApp text messages, OTP authentication codes, and notification templates.
Keep this key confidential. Send via
X-API-Key: <key> header.
Comma-separated domains permitted to make direct API calls. Use
* to permit all domains, or leave empty if calling only from backend servers (Node, PHP, Python).
Outbound WhatsApp Sender: Loading...
Configured via active WhatsApp Number in Numbers tab
POST
https://metawa.htgbiz.com/api/v1/messages/send
Sender Verification & Mobile Number Matching
Include "from": "+94775475659" in your JSON payload to specify which connected company WhatsApp line to send from. The API automatically validates that this mobile number is connected and owned by your company account before dispatching the message.
from: Sender WhatsApp mobile number (must belong to your company)
to: Customer phone in E.164 format (e.g. +94771234567)
text: Message content
templateName: Approved WhatsApp Meta template name